CDT CS&L Manager

Who We Are

Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team!

JOB PURPOSE:

Responsible for providing Supply Chain leadership and drive collaboration with customers to ensure efficient services to shoppers, high customer service level and OSA. 

CORE RESPONSIBILITIES:

• Responsible for providing collaborative end to end solutions that leverage joint capabilities and expertise in support of Colgate’s customer development and  customer service strategies. 
• Provides support for the Commercial Business Planning (CBP) process and the critical link to Demand Planning to ensure alignment.  
• Generates growth and profitability opportunities for both customers and Colgate-Palmolive by collaborating with the customer to reduce cost to serve, and improve retail in stock rates.
• Monitors performance metrics (KPI’s) to understand service and efficiency trends within assigned customers and identify opportunities for improvement. Shares performance information with the Team and customers to develop collaborative approaches to correct inefficient behaviors or fix system disconnects/failures. 
• Coordinates cross-functional work teams to eliminate root causes of customer supply chain inefficiencies and Out of Stocks (OOS).
• Effectively manages data flow, communication and processes associated with new and transitioning SKU’s, material status (e.g. SLOB, Discontinued) and ensures synchronization with customer’s data.
• Support the enforcement of Supply Chain Terms & Conditions with the customer(s).
• Educates the broader CDT on Supply Chain capabilities and constraints that impact effective delivery of product to the customer. 
• Works closely with the Customer Development Team Finance Manager to optimize a “Cost to Serve” model.
• Addresses special customer needs and expectations around product packaging, calling upon the appropriate Supply Chain and Demand Chain resources to develop/offer the most cost effective solutions.
• Leads opportunities to implement value added services such as Collaborative Planning, Efficient Replenishment, Data Synchronization, EDI, etc.
• Actively participates and supports the Commercial Business Planning process (CBP).  Leads the S&OP process for Key Accounts under his/her responsibility. Closely works with Key Customer Development Managers on baseline plans while identifying inconsistencies in volume estimates based on historical trends.  Links customer specific plans to Demand Planning process to ensure alignment and execution by the Supply Chain. Communicates any Supply Chain issues or constraints that might impact the execution of the plan.
• Seeks input from customers about their needs and expectations to continually improve Customer Service and Supply Chain performance.
• Leverages information from the customer, as well as Colgate internal sources to generate a customer specific supply chain plan that is consistent with CP’s service strategy and capabilities. 
• Conducts/organizes routine on-shelf availability audits. Works with customer(s) to develop improvement protocols/methodologies. 

Our Commitment to Sustainability

With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion

Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact [email protected] with the subject “Accommodation Request” should you require accommodation.