Supv, Accounts Receivable

Website collinsaero Collins Aerospace

To lead a team of Account Receivables Analysts and drive the team in reducing overdue debt and increased cash collections for all Interiors business units. Team responsibilities include:

  • Managing a number of Customer Accounts, working in line with their business hours.
  • Communicate positively, professionally, and promptly with Customers.
  • Investigating reasons for non-payment of invoices using tools provided to enable Customer payment including but not limited to; sending invoice copies, obtaining proof of delivery, investigating and resolving pricing/quality issues, warranty claims, providing additional paperwork and requesting credit notes.
  • Liaising with internal teams across all business units to resolve queries relating to unpaid invoices.
  • Reconciling unapplied cash and requesting spreads to clear Customer ledgers.
  • Identify problem debts that require escalation and liaise with leader for resolution.
  • Keeping accurate and timely records of actions taken to support regular report out of progress.
  • Adheres to and participates in all EHS practices and standards across the site, including but not limited to proactive reporting of observed hazards and recommendations to ensure the safety and wellbeing of self and others 

Supervisory responsibilities include:

  • To recruit, motivate, retain, develop, and supervise an appropriately skilled team of Account Receivable Analysts.
    Support Customer Service Management and Process Excellence teams in creating training and standard work to support new hires and development of existing team members.
  • Manage a smaller number of Customer Accounts performing duties of AR Analyst to support team efforts.
  • Establish continuous process improvement by monitoring team performance and internal and external interactions to ensure we are providing best possible support to Global Financial Shared Services in cash collection goals.
  • Act as escalation point for AR Analysts where Customer issues require additional support and raise with leaders internally to provide resolution.
  • Monitor and report out team performance ensuring coaching actions are taken for under performing AR Analysts and suggestions for process improvements are feedback to leadership team.
  • Create a service center environment where teamwork, empowerment and trust are encouraged through coaching, performance measurement and people development to meet Collins Aerospace values.

Basic Qualifications:

  • Bachelor’s degree and 2 years of relevant experience OR
  • In absence of a degree, 6 years of relevant experience is required.
  • Should have experience within Customer Service or Accounts Receivable role.
  • Proficient in English.
  • Strong attention to detail.
  • Effective communicator at all levels, both verbally and written.
  • Promotes positive relationships, internally and externally.
  • The ability to use own initiative.
  • Proactive with excellent time management and organizational skills.
  • Excellent problem solving skills.

Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

At Collins Aerospace, our customers are at the core of our business. And meeting each of their unique needs is the key to our success. The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally. We provide executive-level support to major original equipment manufacturers and defense customers, and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience. Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction. If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here!

We make modern flight possible for millions of travelers and our military every second.  Our major product lines are on-board virtually every aircraft flying. Be it keeping passengers safe with our emergency power generation systems or creating a positive in-flight experience through reliable cabin pressure controls and quieter engines, Power & Controls focuses on delivering a best-in-class experience to our customers. We hire the top people in the industry. Their ideas drive our performance, and their integrity keeps our customers happy. Join us as we take flight!

Collins Aerospace Diversity & Inclusion Statement:

Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

WE ARE REDEFINING AEROSPACE.

* Please consider the following role type definitions as you apply for this role.

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite.  Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home).  An employee may be expected to travel to the site location as needed. 

Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings.

RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

To apply for this job please visit careers.rtx.com.

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