Change Management and Implementation Officer

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Here at Metrobank, we don’t simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank’s strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation’s economic and social development.

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Position Title: Change Management & Implementation Officer

Role Opportunities: 

• Be a catalyst in the transformation of processes used by CEG and branches
• Gain knowledge about the different methodologies and tools used in project management, automation, and innovation
• Exposure to different processes and policies that will provide better understanding and appreciation of the business

Job Summary:

• Implementation of projects and initiatives for departments and divisions under CEG
• Facilitation of discussions and workshops with stakeholders for process improvements and solutions designs
• Identification of recommendations for centralization

Qualifications:

• Must be experienced in program management with business, systems, and process analysis background
• Knowledge and/or experience on project management, quality methodologies, and automation (ex. RPA)
• Candidate must be analytical – can analyze, diagnose, design, and implement solutions
• Excellent written and verbal communication skills as this role entails coordination and communication with different teams within and outside CEG
• Knowledge in creating training materials and processes from scratch

Other Details:

Unit: Branch Banking Sector
Rank: Junior Officer
Location: GT Tower, Ayala Avenue, Makati