Associate Customer Service Representative

Website onsemi onsemi

JOB DESCRIPTION

  • Primary interface of onsemi to external customers and vice versa.  
  • Provide customer satisfaction in processing customer orders.
  • Collaborate with various functional groups within onsemi to ensure customers’ requests are handled properly and in a timely manner.  
  • Independently answer correspondence, manage meetings with customers, and handle complaints and requests.
  • Comply with Customer Service business rules, techniques, and protocols.

QUALIFICATIONS

  • Bachelor’s Degree in Business Management and or any Engineering related course.
  • Knowledge on basic semiconductor processes and terminologies is an advantage. 
  • Willing to work on night and rotating shift schedule.
  • Able to maintain positive, empathetic, and professional attitude toward customers at all times and respond promptly to their inquiries. 
  • Background in problem solving, analytical and negotiation skills. Full command of English language both written and spoken.
  • Knowledge in Salesforce CRM tool is an advantage. 

ABOUT US

onsemi (Nasdaq: ON) is driving disruptive innovations to help build a better future. With a focus on automotive and industrial end-markets, the company is accelerating change in megatrends such as vehicle electrification and safety, sustainable energy grids, industrial automation, and 5G and cloud infrastructure. With a highly differentiated and innovative product portfolio, onsemi creates intelligent power and sensing technologies that solve the world’s most complex challenges and leads the way in creating a safer, cleaner, and smarter world.

ABOUT THE TEAM

We are committed to sourcing, attracting, and hiring high-performance innovators, while providing all candidates a positive recruitment experience that builds our brand as a great place to work.

To apply for this job please visit hctz.fa.us2.oraclecloud.com.

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