IAM Engineer 3

Website asurion Asurion

Essential Duties & Responsibilities:

  • Assist in day-to-day operational requests and requirements related to the IAM platform.
  • Maintain and create IAM roles as requested or assigned.
  • Use problem solving skills with urgency to address major outages and emergency incidents.
  • Update and manage day-to-day ServiceNow incidents and requests within service level agreement.
  • Act as a point of contact (using Asurion communication platforms such as email and messaging) for IAM and PAM issues or concerns.
  • Communicate compliance requirements related to role questions and additions.
  • Maintain and update documentation as required.
  • Diligently report issues or concerns when discovered.
  • Perform quarterly access certifications as outlined in SOC1, SOC2, and Financial Requirements.
  • Create and maintain access certification artifacts and documentation as required for audit.
  • Provide recommendations for audit-related gaps and issues.
  • Maintain documentation for applications tied to audit and the IAM system.
  • Communicate audit or application concerns related to SOC1, SOC2, and Financial Requirements to management.
  • Conduct frequent communication between application and business teams.
  • Assist with response to identity management inquiries and incidents where IAM or directory services expertise is required.
  • Update job knowledge by tracking and understanding emerging identity management practices and standards and participate in educational opportunities.
  • Collaborate with Customer Trust team to address and rectify non-compliance issues, as needed.
  • Perform other related duties as assigned. 

Education, experience, and skills desired:

  • Bachelor’s degree in computer science or similar education or experience in a related field.
  • 1-year practical experience in a related field.
  • Background in security or in information technology.
  • ServiceNow or other ticketing system expertise.
  • Understanding of Active Directory.
  • Experience with SailPoint IIQ or other enterprise IAM platforms such as RSA, One Identity, Saviynt, Okta,
  • ForgeRock, etc. preferred.
  • Familiarity with privilege access management platforms such as CyberArk.
  • Strong analytical and problem-solving skills are necessary. 
  • Competence in Microsoft Office products.
  • Excellent communication (oral, written, presentation), interpersonal, and consultative skills in English are required.
  • Ability to operate effectively in a fast-paced environment.
  • Experience in meeting deadlines and adapting to frequent changes.
  • Work schedule flexibility.

To apply for this job please visit careers.asurion.com.

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