Requirements Analyst

Be #InGoodHands with Metrobank

Here at Metrobank, we don’t simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank’s strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation’s economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: Requirements Analyst 

Job Summary:

• Collaborates with developers to confirm feasibility of the application changes and explore other options that will best address the business need and objectives
• Provides support for UAT and implementation when needed
• Receives and review submitted requests to be transitioned into service catalogue
• Participates in service transition activity planning
• Prepares reports to support Service Management department to manage the delivery of application support, maintenance and ticket resolution 

Role Exposure:

• Enhance your critical analysis and problem-solving skills by helping bridge the gap and improve efficiency thru understanding business needs and translating into application and operational requirements
• Be trained in interacting with users, clients, management and developers by clearly communicating details like project requirements, requested changes, and testing results
• Exposure in various applications, new platforms, technologies, and business domain 

Qualifications:

• With at least 3 years experience in business analysis in banking or financial institutions
• Strong stakeholder management; ability to influence stakeholders and work closely with them to determine acceptable solutions
• Exceptional analytical & conceptual thinking skills
• Good documentation, presentation & communication skills
• Excellent planning, organizational and time management skills
• Good working knowledge in MS Excel for preparation of report requirements 

Other Details:

Rank: Junior Officer

Unit: Information Technology Group / Service Management Support Department

Office Location: Metrobank Center, BGC